The Course Schedule:

• Five days
• Six hours per day

The Course Objectives:

• Understand and articulate the principles, concepts, and importance of continuous improvement in organizational success.
• Familiarize participants with various continuous improvement methodologies, such as Kaizen, Lean, and Six Sigma.
• Discuss strategies to create and sustain a culture that encourages and supports continuous improvement within the organization.
• Equip participants with practical tools and techniques for identifying, analyzing, and improving processes.
• Highlight the role of leadership in driving and championing continuous improvement initiatives, emphasizing the need for their active
• Build skills for effective team collaboration, communication, and problem- solving within the context of continuous improvement projects.
• Enable participants to apply tools such as root cause analysis, process mapping, and statistical process control to address real-world
• Explore how continuous improvement principles can be adapted and implemented across various industries.
• Teach participants how to establish meaningful KPIs, measure progress, and use data-driven insights to evaluate the effectiveness of continuous improvement efforts.
• Develop strategies for sustaining continuous improvement over the long term, including methods for integrating improvement into daily work routines and organizational processes.

The Course Topics

Day 1:

• Definition and Principles of Continuous Improvement
• Importance of Continuous Improvement in Business
• Key Concepts: Kaizen, Lean, Six Sigma
• Role of Leadership in Driving Continuous Improvement
• Creating a Culture of Continuous Improvement
• Understanding Process Improvement
• Identifying Opportunities for Improvement
• Overview of DMAIC (Define, Measure, Analyze, Improve, Control)

Day 2:

• Root Cause Analysis: Fishbone Diagrams and 5 Whys
• Process Mapping and Value Stream Mapping
• Statistical Process Control (SPC)
• Failure Modes and Effects Analysis (FMEA)
• Gemba Walks and Observation
• PDCA (Plan-Do-Check-Act) Cycle
• Visual Management and 5S
• Benchmarking for Continuous Improvement
• Voice of the Customer (VOC) and Quality Function Deployment (QFD)

Day 3:

• Building High-Performance Improvement Teams
• Effective Communication in Continuous Improvement
• Collaboration Techniques and Team Dynamics
• Leadership’s Role in Supporting Improvement Teams
• Managing Resistance to Change
• Conflict Resolution in Continuous Improvement
• Motivating Teams for Long-Term Success
• Celebrating Success and Recognizing Achievements
• Team-Based Problem Solving
• Continuous Improvement Training and Skill Development

Day 4:

• Continuous Improvement in Manufacturing
• Service Industry and Continuous Improvement
• Applying Six Sigma in Various Industries
• Agile and Continuous Improvement
• Continuous Improvement in Project Management
• Sustainability and Continuous Improvement
• Lean Thinking in Supply Chain Management
• Kaizen Events and Rapid Improvement